All customers who book a BASIC, FLEX or PREMIER ticket within our qualifying period* will receive a free ticket when booking to travel between 5 October - 15 December 2007.

*qualifying period - 5 October - 31 October 2007

Customers who book a return trip to travel within the period 5 October - 31 October 2007 are entitled to a free return trip.

Customers who book a single trip to travel within the period 5 October - 31 October 2007 are entitled to a free single ticket.

Free tickets issued within our Qualifying period* are valid for travel between 5 October – 13 March 2008, Tuesdays, Wednesdays and Thursdays only.  Free tickets cannot be amended to travel outside the specified periods and are always subject to space availability.

Customers who book a FLEX ticket will receive a free ticket which is amendable within the specified period (see above), normal amendment fees apply.

Customers with a non-amendable BASIC ticket are entitled to a non-amendable free ticket, which cannot be amended once it has been activated for specific departures.

The free ticket offer is transferable between friends & family, but the same size (or smaller) vehicle category as booked on the original applies.

All free ticket bookings and subsequent amendments (BASIC tickets excluded) are subject to availability.

Please note that all Vouchers & DayTrip tickets are not included in the offer.

*Qualifying period: 5 – 31 October 2007

If not otherwise stated here SpeedFerries’ standard Terms and Conditions apply.

This offer cannot be used in conjunction with any other offer.

You will automatically receive an email confirmation when your free ticket has been booked.

All free tickets expire 13 March 2008.

If not otherwise stated here SpeedFerries’ standard Terms and Conditions apply.


How to activate your free Midweek ticket

FLEX and PREMIER tickets
Within 72 hours of booking and paying for your qualifying ticket you will receive a reference number and security code for your free ticket in a separate email. Your free ticket will initially be booked on “dummy departures” – please be aware that SpeedFerries has no actual sailings on that day.  

You must activate your free ticket for specific travel dates via the online Manage Booking service. Simply click on “Activate Booking” in the “Manage Booking” top menu. Log in to your specific booking by using the reference number and security code emailed to you and follow the online instructions. There is no amendment fee for this service.

Please note that same size (or smaller) car category as booked on the original, qualifying booking must be booked. The vehicle registration must remain as TBA which will be amended free of charge at check-in. This will allow you to amend the lead named passenger if you intend to use this ticket as a gift.

Should you later need to change the departure time, you can do so online          within the specified days and periods for a £10 fee. Other changes made online are free of charge other than an addition such as pets.

Changes can also be made by contacting our call centre at 0871 222 7456 from within the UK and +44 870 22 00 570 from outside the UK, a call centre fee of £15 will apply to all changes other than adjustments to the passenger list.

Please allow up to 72 hours for us to process your request before contacting us – additional customer enquiries may delay the process.


BASIC tickets
Within 72 hours of booking and paying for your qualifying ticket you will receive a confirmation email from our Customer Service team.

When you have planned your free ticket trip, you must send an email to customerservice@speedferries.com, specifying the following information. Original booking reference, departure date(s) and time(s), full list of passenger details including first name or initials, last name, age group and gender. Please check carefully that the requested travel dates are within the specified days and periods for the free ticket. Also please indicate alternative travel times, should your first choice be unavailable.

Please note that same size (or smaller) car category as booked on the original, qualifying ticket must be booked.

In order to allow time to process your booking, you must forward your request no later than 72 hours prior to the planned travel.

Please be aware that once booked, your ticket cannot be amended.

Please allow up to 72 hours for us to process your request before contacting us – additional customer enquiries may delay the process.